| Only black is printing when the document should be printing in color.
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| Color mode is not selected in your program or printer driver or the restric color setting is on..
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| Select color mode instead of grayscale mode or turn off the restrict color setting.
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| The correct printer driver might not be selected in the program.
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| Select the correct printer driver.
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| The device might not be correctly configured.
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| Print a Configuration page (see Information pages). If no color appears on the Configuration page, contact HP Customer Care. See Service and support or the support flyer that came in the box.
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| The color supply is out and the Color Supply Out menu setting is set to Continue Black.
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| Replace the color supply.
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| One or more colors are not printing, or are inaccurate.
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| Sealing tape might be on the print cartridges.
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| Verify that the sealing tape has been completely removed from the print cartridges.
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| The media might not meet HP specifications.
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| Use a different paper, such as high-quality paper that is intended for color laser printers.
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| The device might be operating in excessively humid conditions.
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| Verify that the device environment is within humidity specifications.
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| One or more print cartridges might be defective.
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| The product is set to override the Replace <color> cartridge message and to continue printing.
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| One or more of the cartridges may not have been engaged properly by the print engine.
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| Remove and reinstall the cartridges.
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| A color is printing inconsistently after you load a new print cartridge.
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| Another print cartridge might be defective.
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| Remove the print cartridge for the color that is printing inconsistently and reinstall it.
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| The product is set to override the Replace <color> cartridge message and to continue printing.
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| The colors on the printed page do not match the colors as they appear on the screen.
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| The colors on your computer monitor might differ from the device output.
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| If extremely light colors or extremely dark colors on screen are not printing, your software program might interpret extremely light colors as white or extremely dark colors as black.
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| If possible, avoid using extremely light or extremely dark colors.
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| The media might not meet HP specifications.
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| Use a different paper, such as high-quality paper that is intended for color laser printers.
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| The finish on the printed color page is inconsistent.
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| The media might be too rough.
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| Use a smooth paper or print media, such as a high-quality paper that is made for color laser printers. Generally, smoother media produces better results.
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