Clean the product
During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these problems.
Clean the product using HP ToolboxFX
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| Click the Device Settings folder, and then click the Service page.
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| In the area for Cleaning Mode, click Start to begin the cleaning process.
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The product processes a single page, and then returns to the Ready state when the cleaning process is complete.
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Clean the product using the control panel
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| Press OK to open the menus.
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Press the Left arrow ( ) or Right arrow ( ) button to highlight Service.
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| Press OK. An asterisk (*) appears next to the active selection.
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| Press the Left arrow () or Right arrow () button to highlight Cleaning mode .
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Clean the product using the embedded Web server
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| Open the embedded Web server.
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HP Color Laserjet CP2020 Clean the product